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Zocdoc number
Zocdoc number








  • 88% of mental health appointments booked via Zocdoc were conducted via telehealth.
  • zocdoc number

  • Excluding mental health, just 9% of appointments booked via Zocdoc were conducted via telehealth.
  • 18% of appointments booked via Zocdoc, across all specialties, were conducted via telehealth.
  • Telehealth usage declined in all specialties except mental health, moving virtual care toward being a specialty- and case-specific care modality. So while we don't have a crystal ball, examining the healthcare industry's journey in 2022 affords us the opportunity to predict what may continue to resonate in 2023. Zocdoc's position affords us unique, actionable insights into consumers' healthcare behavior.
  • 59% agreed or strongly agreed that in 2023 their telehealth solution will become even more intuitive and easy to use.
  • 69% agreed or strongly agreed that in 2023 technology will help practices run more efficiently.
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    71% of providers agreed or strongly agreed that in 2023 scheduling software will help them run an even more efficient practice.This provider perspective looks even brighter for 2023, painting a positive picture for many patient-provider relationships: 36% agreed or strongly agreed that in 2022 insurance verification/eligibility software helped their practice run more efficiently.57% agreed or strongly agreed that in 2022 their telehealth solution was easy and intuitive to use.64% of providers surveyed indicated they agreed or strongly agreed that in 2022 their scheduling software helped their practice run more efficiently.In 2022, positivity pervaded providers' perspectives on technology:

    zocdoc number

    This benefits providers and leads to increased patient satisfaction. While there's no silver bullet for solving this complex issue, savvy providers and support staff are taking steps, including using technology, to run more efficient practices.

    zocdoc number

    Within 1 - 3 days, with 36% seeing a physician within 48 hours.īeyond impacting the speed of access to care, provider and healthcare staff burnout can have a significantly negative effect on the patient experience. Within 1 - 3 days, with 42% seeing a PCP within 48 hours Within 1 - 3 days, with 38% seeing an orthopedic surgeon within 48 hours Within 1 - 3 days, with 26% seeing an OB-GYN within 48 hours Within 1 - 3 days, with 30% seeing a dermatologist within 48 hours Within 1 - 3 days, with 39% seeing a cardiologist within 48 hours










    Zocdoc number